Accounts Receivable Analyst (WFH)

At Heidi, we’re building a world-class Finance team to power our rapidly growing global operations. We’re looking for a detail-oriented Accounts Receivable Analyst to join our team in the Philippines.

In this role, you will play a key role in our Order to Cash (O2C) process, assisting with billing, collections, and reporting activities to ensure accuracy and efficiency in our financial operations. You’ll work closely with cross-functional teams to help maintain up-to-date financial data, improve collections processes, and contribute to the smooth flow of revenue across our global business. This role will report into Heidi’s Accounts Receivable and Revenue Lead.

What You’ll Do

• Support day-to-day Accounts Receivable operations including invoicing,collections, cash application, and customer account reconciliations.
• Ensure accurate and timely billing, verifying all supporting documentationand collaborating with internal teams to resolve discrepancies.
• Respond to customer billing inquiries in a professional and timely manner,providing clear and helpful information.
• Help maintain AR sub-ledgers, including tracking payments, investigatingvariances, and identifying unapplied cash or adjustments.
• Contribute to month-end close activities by assisting with reconciliations,journal entries, and reporting.
• Support audit and compliance requests by organizing and maintaining properdocumentation.
• Contribute to automation and system improvement initiatives, helping scale
• AR operations as Heidi continues to grow.

What We’re Looking For

• Bachelor’s degree in Accounting, Finance, or a related field.
• 1-3 years of experience in Accounts Receivable, preferably in the technologyor SaaS industry.
• Strong analytical skills and attention to detail, with the ability to interpretdata and identify process improvement opportunities.
• Excellent communication skills, with confidence in engaging both internalteams and external customers.
• Ability to thrive in a dynamic, fast-paced environment, managing multiplepriorities and deadlines.
• Demonstrated ability to resolve billing issues and streamline receivablesprocesses.

Bonus:

• CPA qualification is a plus but not required.
• Experience in a technology or SaaS company.
• Familiarity with AR automation tools, billing platforms, or workflow systems.What do we believe in?
• We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.
• You'll be surrounded by a world-class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs:
• We will stop at nothing to improve patient care across the world.
• We design user experiences for joy and ship them fast.
• We make decisions in a flat hierarchy that prioritizes the truth over rank
• We provide the resources for people to succeed and give them the freedom to do it.