Accounts Receivable Analyst

Veeva is looking for a detail-oriented Accounts Receivable Analyst to join their team in the Columbus, OH area. This role involves working directly with customers to resolve issues and ensure invoices are paid on time. The analyst must also be willing to collaborate with other departments, such as Sales, Services, and Revenue, and be able to thrive in a fast-paced environment where customer success is the top priority.

What You’ll Do

• Manage B2B customer portfolio and reduce delinquent accounts for global customers
• Responsible for responding to external customer and internal customer inquiries regarding invoices, payments, discrepancies, and contract clarification requests electronically and/or by phone if necessary
• Invoice delivery
• Work closely across the finance team to help improve overall processes, driving efficiency and improvement/monitoring of internal controls for tasks within billings and collections

Requirements

• 1 + years of A/R and portfolio management experience
• Strong communication, written, and interpersonal skills
• Self-starter that can analyze and resolve situations independently
• Demonstrates ability and willingness to meet business-critical cash goals and close deadlines

Nice to Have

• Experience with Microsoft Excel
• Experience working with NetSuite
• Software or SaaS collections experience