Account Executive, SMB New Business

Join Shopify's SMB Acquisition team as an Account Executive and be the catalyst for business transformation. Work alongside entrepreneurs to craft commerce strategies that scale e-commerce and brick-and-mortar operations. This role is for driven sales professionals eager to help small businesses succeed. You'll independently source sales opportunities and navigate complex stakeholder landscapes throughout the sales cycle. Your expertise will shape Shopify’s Revenue organization, driving mentorship and strategic innovation to reach more merchants. Forge powerful partnerships that redefine merchant success in a dynamic, growth-oriented environment. At Shopify, your craft is valued and your career path is paved with continuous opportunities for learning and development.

Key Responsibilities:

• Source and engage prospects to understand their business goals and challenges, offering tailored Shopify solutions.
• Develop and execute strategic plans to identify and target potential SMB customers.
• Conduct high-volume outreach through calls, emails, and social media to qualify leads and generate interest.
• Manage the entire sales cycle from initial contact through contract signature, maintaining a robust pipeline.
• Collaborate with marketing, solution engineering, and customer success teams to enhance client outcomes.
• Stay updated on product features, industry trends, and market dynamics to deliver optimal advice and service.
• Actively build and manage your sales pipeline, demonstrating proactive forecasting and prioritization.

Qualifications:

• Proven experience in a closing sales role with a successful track record in the SMB segment.
• Passion for acquiring new business with a consultative and solutions-oriented approach.
• Ability to navigate complex sales cycles and engage with multiple stakeholders, including C-level executives.
• Experience with CRM tools (e.g., Salesforce) and familiarity with sales engagement platforms.
• Strong communication skills, capable of building trusting relationships and conveying Shopify's value.
• Self-motivated and results-driven, with the tenacity to pursue leads and close deals.
• Comfortable with outbound prospecting and building a robust sales pipeline.